- What areas do you cover?
- We are based out of Western Massachusetts and cover the Springfield, Longmeadow, Wilbraham and surrounding areas. We also love to travel and can be available to photograph your wedding worldwide!
- How do I reserve my date?
- To secure the wedding date, we require a non-refundable retainer of 30% upon signing the wedding contract.
- What exactly is a retainer fee?
- A retainer is a non-refundable fee often referred to as a “deposit” or “booking fee”. The fee actually retains us (takes us “off the market”) and we will turn away any other clients looking to book photography services on the same date.
- Do your packages include tax?
- Our wedding prices do not include sales tax. Sales tax will be added on once photography services have been agreed upon. The current rate for sales tax in Massachusetts is 6.25%.
- Should we really do an engagement photo session?
- We highly recommend the engagement photo sessions. They’re a lot of fun and the photos taken are great for wedding announcements such as Save the Dates.
- How long does it take to do formal photos?
- Our goal is to have formal photos done in less than an hour. We’ll start with the wedding party. Then to speed things up, we’ll need you to appoint a member of each side of the family to corral all family members together. This way we don’t forget about Aunt Martha! Both sides of the family will line up for a group shot and we’ll work our way down from there until we are at immediate family.
- How many proofs can we expect from our day?
- After your wedding, we’ll remove all the photos of Uncle Bob tripping in the background and select the best 400-600 images for your online proofing gallery.
- How long until I see my proofs?
- We’ll invite you over to our place in Springfield, MA to preview your photos about 4-6 weeks after your wedding. Many times they’re available sooner.
- Should I purchase a wedding album?
- Absolutely! Your wedding album is your first family heirloom! All albums are professionally designed and the pages are printed with professional grade inks. This makes sure your album will remain timeless.
- Can photos be purchased online?
- Yes, your private online gallery has purchasing options built in. You can mix and match photos of all sizes. If you share the private link with friends and family, then they’re free to order as well.
- Am I able to make my own prints from the DVD or USB Thumb Drive we get?
- Of course! Though, if you have prints in mind that you’re looking for, we recommend ordering them through us. We have a great photo lab that we work with that has highly calibrated printers and we know their quality is exceptional. That being said, nothing is stopping you. We just want to warn you that the quality won’t compare.
- What will you wear to our wedding?
- We’ll put on our Sunday best but blend into the background. This typically means we will have on black pants and a black shirt, but still looking proper for your formal event. We’ll also make sure to shower that morning, too!
- Do you travel?
- Yes! We love to travel. It’s something we live for. At no additional cost, we can travel up to 50 miles outside of Springfield MA. After that we will charge the current IRS mileage rate. We’re also available to fly to your destination as well!
- What kind of camera equipment do you have?
- We both shoot with professional Canon cameras and lenses. While we are both seriously in love with our camera gear, the brand dedication doesn’t matter. What matters to us is building relationships, having fun and documenting your special day!
- Will you blog about us?
- We feature a personal blog entry on our site for all of our clients. It’s a great way for us to share your story from our point of view.
